Company overview and information in accordance with the Act on Specified Commercial Transactions
- Company name
- TOYO HOTEL.Inc
- Representative
- Kazuki Ishibashi
- Address
- 1-9-36 Hakataekihigashi, Hakata-ku, Fukuoka, Fukuoka
- Email address
- info@toyohotel-fuk.co.jp
- Product prices
- Depend on the schedule and plan. (For further information, see the details of each plan.)
- Required fees in addition to product fees
- Consumption tax and accommodation tax
- Payment methods
- Advance payments: Payments can be made with a credit card when an online reservation is made.
On-site payments: Payments can be made with cash, a credit card, electronic payment methods, or QR codes (PayPay).
- Delivery time (completion of reservation)
- If a reservation is made with the online reservation system, the reservation is complete when the reservation complete notification is shown on the customer’s screen.
If advance payment is made with a credit card, the reservation is complete after the payment is made.
- Cancellations
- ▪ Day before check-in: 20% of the accommodation charge (standard rate)
▪ Day of check-in: 80% of the accommodation charge (standard rate)
▪ No show: 100% of the accommodation charge (standard rate)
The conditions may vary depending on the accommodation plan.
For details, see the cancellation policy.
- Refunds
- No refunds are provided after the stay.